Exporters question govt's 'Ease of doing business initiative' after being harassed by customs

The pharma exporters are annoyed by the customs department's poor maintenance and no updates of records related to submission of documents and payment by the exporters. In spite of submitting documents and payments, the customs department is not updating their records and harassing exporters by sending show cause notices. The exporters are facing many problems from customs from being blacklisted to receiving show cause notices which restrain exporters from exporting. The customs department blacklisted exporting companies for not receiving Export Obligation Discharge (EOD) certificate. The delay in EOD certificate by DGFT caused trouble to the exporters and also led to the cancellation of export orders from some countries. 
The pharma exporters are questioning government's initiative of ease of doing business in the country after being harassed by the customs department. They demand customs department to function more effectively so that it encourages pharma exports.