NEW DELHI: Prime Minister Narendra Modi on Wednesday chaired his 17th interaction through PRAGATI -- ICT-based multi-modal platform for Pro-Active Governance and Timely Implementation -- and reviewed infrastructure projects, an official statement said. The Prime Minister reviewed the progress of handling and resolution of grievances related to the telecom sector, the statement said. It said most of the grievances related to issues of poor service quality, connectivity and non-functioning of landline connections.
Telecom Secretary outlined the steps taken so far in this regard. "The Prime Minister emphasised the need for improving efficiency, and fixing accountability at all levels to bring about a visible change in the situation at the earliest. Recalling his review in April 2015, he called for using available and existing technological solutions to address the problems faced by the people," the statement said.